I cannot log on to My library

It may be that your account has been blocked for some reason. For example, after three failed attempts to log on. If that happens, please contact Customer Service.

Why has my library card been blocked?

Possible reason How to fix it
Debt too high Make payment (debt may not exceed €2.50)
Debt too old Pay the full amount outstanding
Items overdue for a long time Return items and pay fines
Three failed attempts to log on Contact Customer Service
Missing information (address, ID) Go to service desk to provide missing details