Frequently asked questions

Ga direct naar de inhoud, het zoekveld of het hoofdmenu.

Mijn bibliotheek
English
Become a member

Home
Agenda
Collectie
Leren
Bibliotheken
Contact

Zoeken in de catalogus Zoeken binnen de site

Zoekopdracht

Frequently asked questions

Membership

I would like to renew my membership
I would like to end my membership
I have lost my library card
I want to change my details
Can I change my membership?

My library

I cannot log on to My library
How do I log on to My Library?
I have forgotten my PIN code

E-books

How can I borrow e-books?
How many e-books can I borrow?

Borrowing

How much can I borrow?
When do I have to return the items I have borrowed?
Can I get a reminder?
Can I have items delivered to my home?
Can I borrow from other Dutch libraries?
Can I bring my borrowed items back to a different branch?

Reserving and extending

How can I extend the loan period for my items?
How can I reserve items?
Where can I check the status of the title(s) I have reserved?

Customer service

Feedback and complaints
Why has my library card been blocked?

Couldn’t find the answer to your question here?

Please contact us

Contact information

Bibliotheek Den Haag

Postadres
Postbus 12653
2500 DP Den Haag
tel: 070 353 44 55

Bezoekadres
Centrale Bibliotheek: Spui 68, Den Haag

Bankrekening
NL71BNGH0285105647
t.n.v. Gem.Den Haag, Dienst Publiekszaken, Bibliotheek

Contact customer service

Send an e-mail
Visit one of our libraries

Call during opening hours: 070-3534455

Or contact us on social media:

Facebook
Twitter

Contact

Klantenservice
Bibliotheken en openingstijden
Ontvang de nieuwsbrief
Veelgestelde vragen

Over ons

Huisregels en reglement
Missie, beleidsvisie en jaarverslag
Over Bibliotheek Den Haag
Pers

Werken bij de bibliotheek

Stages
Vacatures
Vrijwilliger worden

Ook in de bibliotheek

Cultuurankers
Historisch Informatiepunten
Jonge Stadsdichter
Partners in de bibliotheek

Disclaimer
Privacyverklaring
Toegankelijkheid
Colofon